Privacy Policy

1. Introduction

Flyers Local ("we", "us", or "our"), trading as S & P Flyers and S & P Distribution and Advertising, is committed to protecting the privacy of our clients, contractors, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in connection with our letterbox advertising and flyer distribution services across Australia.

2. Information We Collect

We may collect the following types of personal information:

• Contact details — name, email address, phone number, and business address.
• Business information — ABN, trading name, and advertising campaign details.
• Distribution data — target suburbs, postcodes, and delivery zone preferences.
• Contractor information — identity, address, bank account details (for payment), and delivery performance records.
• Website usage data — IP address, browser type, pages visited, and referral source via cookies and analytics tools.
• Artwork and creative files — flyer artwork and advertising material you upload or supply to us.

3. How We Use Your Information

We use your personal information to:

• Process and manage advertising and distribution orders.
• Plan, schedule, and execute flyer distribution campaigns.
• Communicate with clients regarding quotes, bookings, and campaign updates.
• Manage contractor relationships, assignments, and payments.
• Comply with Australian tax and business regulation obligations.
• Improve our website, services, and internal operations.
• Send relevant marketing communications (you may opt out at any time).

4. Disclosure of Your Information

We may disclose your information to:

• Contractors and delivery personnel involved in fulfilling your distribution campaign.
• Printing companies engaged to produce your advertising material.
• Third-party software and platform providers who support our operations (subject to confidentiality obligations).
• Government agencies or regulators where required by law.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or alteration. Our internal systems are access-controlled and staff are trained in data handling practices. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Cookies and Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors use our site. You can disable cookies in your browser settings, though some site functionality may be affected.

7. Retention of Data

We retain personal information for as long as necessary to fulfil the purposes described in this policy, or as required by law. Campaign records and financial data are typically retained for 7 years in accordance with Australian tax law.

8. Your Rights

Under the Australian Privacy Act 1988 (Cth), you have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or outdated information.
• Complain about a breach of the Australian Privacy Principles.

To exercise these rights, contact us at the details below.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Flyers Local (t/as S & P Flyers and S & P Distribution and Advertising)

Email: business@flyerslocal.com.au

Website: www.flyerslocal.com.au | www.spflyers.com.au